WEBSITE PRIVACY POLICY

Effective Date: 14 August 2025

The Charitable Organization «I Help» (iHELP), registered under Ukrainian law (EDRPOU code 44668404), is the owner and administrator of an online platform for collecting charitable donations. The platform supports humanitarian, social, and defence-related initiatives in Ukraine and is accessible at: theihelp.org.

This Privacy Policy explains how we collect, use, and protect your personal information. It applies in the following cases:

• You visit our website;
• You make a donation;
• You provide your personal data in any other form to communicate with us.

1. Data Collection and Processing

The scope and method of data processing depend on your interaction with the website. Some data is provided directly by you, while other data is collected automatically.

Legal grounds for processing include:

• - Your explicit consent;
• - The necessity of providing services or responding to your requests;
• - Our organisation’s legitimate interest that does not override your rights and freedoms;
• - A legal obligation to store or transfer data;
• - Protection of the organisation’s rights or in relation to legal proceedings.

We may process the following types of data:

• Contact data: name, surname, email address, phone number;
• Technical data: IP address, browser type and version, operating system, location data;
• Usage statistics: pages visited, time spent, referral sources, etc.

We may also obtain information from publicly available sources or third parties and combine it with existing data to improve service quality.

2. Use of Personal Data

Collected data may be used to:

• Process donations and orders;
• Provide reporting and informational support;
• Respond to your inquiries.

We do not sell or disclose your personal data to third parties, except as required by law or this Policy.

3. Data Retention

Your data will be stored for as long as necessary to fulfil the purposes for which it was collected, or for the duration required by law.

4. Your Rights

You have the right to:

• - Access, update, or correct your personal data;
• - Request deletion or restriction of data processing;
• - Object to the use of your data;
• - Receive a copy of your data or transfer it to another controller (where technically feasible);
• - Withdraw your consent to processing (this will not affect the lawfulness of prior processing).

To exercise your rights, please send a request to info@theihelp.org with the subject «Personal Data Request», including your contact information and details of your inquiry. We will respond within 30 days.

5. Disclosure of Information

We may share personal data with government authorities in cases required by law, including for security purposes or upon request from law enforcement agencies.

6. Contact Information

For any questions or concerns regarding your data, please contact us:

7. ЗChanges to This Policy

iHELP reserves the right to update this Privacy Policy at any time. The latest version will always be available on the website.